Refund Policy
We want you to be satisfied with our services. Here's how our refund process works.
Eligibility for Refunds
Refunds are available for services that have not yet been delivered or for which you have not accessed the content.
Time Limit
Requests for refunds must be made within 30 days of the original purchase date. After this period, no refunds will be issued.
Refund Process
To request a refund, contact us at info@royalhaveninvestments.com with your order details and reason for the refund request.
Processing Time
Once approved, refunds will be processed within 5-10 business days. The refund will be credited to your original payment method.
Non-Refundable Items
Certain services, such as completed virtual tours or personalized consultations, may not be eligible for refunds.
Partial Refunds
In some cases, we may offer partial refunds if a service was only partially delivered or did not meet expectations.
Payment Method
Refunds will be issued to the same payment method used for the original purchase, minus any applicable processing fees.
Disputed Charges
If you dispute a charge with your payment provider, please contact us immediately to resolve the issue.
Contact Us
For any refund-related questions, please contact us at info@claverion-apex-works.com.